Social Media & Reviews
Let’s get one thing straight before we start: Nobody knows your business better than you do. Nobody.
OK, so with that out of the way you know we are not going to say anything along the lines of “we will get to know your business so we can represent you online!” This is typical media agency spin, and complete and utter rubbish.
OK, so here’s the second point we want to make: We want your social media to be as effective as possible. From experience we know that means it should be done by you and your business. So why are we listing this on our site as a service? Well, we know a thing or two about social media, about what works, about how to get the most out of social media. This is effectively us knowing our business, so we can help you to grow your business.
Our social media consultancy is available as a standalone package or can be bundled with other products.
One of the most powerful tools we can help you use for your business is Reviews. These are basically the online version of word of mouth, which is the most powerful tool in traditional marketing, so we will make sure you are taking advantage of these reviews wherever possible.
There are numerous opportunities to get reviews, and sometimes there will be reviews that are not the most positive. How these are handled gives a great impression of your business to potential customers. If you ignore them, that is not going to instil confidence in the customers. If you address the concern raised in negative reviews and engage with the disgruntled customer this will build goodwill and confidence in you and your business with people reading this online. This can actually be more powerful than if all of your reviews were positive.
So, if you would like to let us help you achieve this, you can add the Reviews option to a bundle or you can buy it as a standalone product.